Smart marketing: Building your fanbase
By Chris Standring
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"We
need a pull marketing strategy, not a push. And that was the keyword
for me..."
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I have always
been a huge advocate of being in control of one's destiny as an artist.
It's almost ridiculous to assume that an artist would want it any other
way, or so one would think. Whether we are signed to major labels, indies
or doing it grass roots style all on our own, we have to assume that our
careers will continue to flourish. So we have to market smarter. And in
a time of huge musical transition, if we don't we are all in trouble.
Something that I personally have become quite an expert in is marketing
on the Internet, and for the last couple of years I have been determined
to find a way to sell my CDs on the Internet, in the same way I do with
my informational products and guitar courses. One of the reasons informational
products sell on the Internet is because a marketer can capitalize on
those who are searching for that information. The trouble with music is
it is a 'want' not a 'need' and unless a fan came to your show and couldn't
get your CD, why would they be searching for you? This has been the difficulty
so far. Clearly one effective tactic (and Amazon.com have used this) is
to piggy back off more familiar names. So if you have a website selling
music, you could maybe suggest that "if you liked Coldplay then perhaps
you would like blah blah bla" and so on. But this is hard to set
up and a huge commitment.
So what else can we do? Something that is a little less overwhelming.
Well my feeling is that you have to grow your list of subscribers.
I got very excited recently when my new "Soul Express" 2006
album came out. I had a shipment of CDs sent to me from my label so I
decided to offer the new album at a discount. $11.99 to be precise. Now,
there ain't much profit there for a signed artist trust me, (I pay them
$8 per unit - yikes!!) especially with management commissions (15%) (and
when I do shows, the promoter can also take up to 25% - ouch!), but I
did set up a cool little program to boost sales a little...
My subscribers got an email with a link to buy the new album. Now, the
real incentive to buy was this: In the email I said "Get the new
album Soul Express from www.ChrisStandring.com and download 8 mp3 bonus
tracks that didn't make the final album - and read all about why!".
This is an offer that is not available in any of the stores so that is
clearly an incentive to buy from me. When they clicked on the order link
it took them to an upsell web page that asked the visitor if they would
like to add two more CDs to their order for a $22 discount. This little
trick converted approx. 20% of customers. You can see that page here.
Turned out I sold 200 CDs in around 4 days. Not bad.
So if there is something I have learned it is that once I have a subscriber
in my database, it is like gold dust, and provided they really want to
be on that list, the chances of converting them into a sale when a new
album comes out are pretty high. And with this in mind I started thinking,
"Gotta get more on my list, gotta get more on my list...but how do
I do that?"....
I put together a package tour at the beginning of this year. In my format,
these package tours are all the rage now, in fact many agents only want
to book them, insisting that solo artists are too difficult to sell to
promoters. A package tour is essentially where 3 or 4 headlining artists
come together for a show and one band backs them all. This way the promoter
gets more bang for their buck. Instead of waiting to be invited on one
of these tours I decided to invent one. I asked Jody Watley, who I have
worked with on her last couple of albums, and I also asked legendary soul-jazz
keyboard player Jeff Lorber. The tour is called "Soul
Express featuring Jody Watley, Jeff Lorber & Chris Standring"
and the tour is represented by Variety Artists International. We have
some very high profile shows coming up and I have been thinking to myself
"How the heck can I capitalize on all these fans at these festivals
and concerts". If there are 6,000 people in the audience, how can
I get them to subscribe to my list? I don't want to lose them after all.
So I came up with a groovy plan.....
Many of you know that getting folks to sign up on your mailing list at
gigs can be a nightmare. Why? because not everyone will come and sign
up after your show for a variety of reasons and it's not necessarily because
they don't want to. They are busy, the line is too long, they'll get to
it later, they didn't know what they were supposed to do, and so on. Those
that do come and sign up generally have such appalling handwriting that
50% come back as mailer daemons when entered into a computer email database
.
There must be a better way. We need a pull marketing strategy, not a push.
And that was the keyword for me...
I now have 5000 printed postcards (I'll print more as I need to) that
I am going to distribute at each of these concerts. . Probably grab a
street team member or local radio station intern to help. Slip them $20,
that kind of thing. The postcard says:
So
I figure - once they have seen the show, and we have wowed them, why would
they not go and get 8 free tracks? Of course they may say, "Well
why do I want tracks that didn't make the album - I want the ones that
did!". But they are free bonus tracks, they can get the album too,
at the gig or otherwise - they just have to buy it!. And I will see to
it that they do. :)
So they can take that little postcard and do what they want with it. My
guess is that it will be a numbers game. Those that want to get the free
tracks simply have to enter their first and last name and email address
and they get an email with a link to download. Voila!
Over time, this method may change somewhat. I will need to do some testing
but I expect it to do quite well. After all, these folks came to the gig
- right? If I have done my job properly they should leave the gig as new
fans. Hopefully they will want to come again. And so the relationship
begins.
This is good grass roots street team stuff that you can take on board
yourselves, or not. I'm excited about it because it's non imposing. I
don't have to pressure anyone to sign up. They do it if they want to.
Until next time, take care!
Chris
Chris Standring is the CEO and founder of A&R
Online (www.aandronline.com).
He is also a contemporary jazz guitarist presently signed to Trippin 'n
Rhythm/V2 Records. The music is marketed at NAC and Urban AC radio. For
more info on Chris' recording career go to his personal website at www.chrisstandring.com
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